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E-Mail:
queries@vinylbank.co.uk


Telephone:
01926 400472


Vinyl Bank
64 Avon St
Warwick
CV34 4PX

vinyl bank December 10th, 2018 vinyl bank
VinylBank Shipping and Returns Policy  

Shipping

All UK orders are sent via first class mail, European and Worldwide postage is by small packet airmail. All items are securely packed in custom CD/LP mailers.

UK POSTAGE

Prices quoted on site include UK first closs postage, Multiple UK purchases will be subject to a postage discount of £0.50 per extra item.

EUROPEAN COMMUNITY (EU) RATE

An extra £1.00 will be added for EU deliveries on the first item, thereafter an extra £1.00 will be charged on each extra item.

WORLDWIDE RATE

An extra £2.00 will be added for worldwide deliveries on the first item. Thereafter an extra £0.50 for each additional item.

Returns

We hope you will be happy with your purchases from vinylbank, however if you are not satisfied with the items supplied, they may be returned within 14 days of receipt, in the original selling condition, and a full refund will be made via the original method of payment.

If the items are returned due to an error on our part we will refund the postage along with the original cost. If the item is returned for any other reason, excluding physical faults, postage will be met by the customer in addition a charge of 1.50 will be levied as a handling charge.

Please contact us by email regarding all returns - returns@vinylbank.co.uk. We will need to take credit/debit card details again so that a refund may be made.

Lost Orders

If your product is lost during transit, we will replace the item where possible. If the product is not available we will refund the cost plus postage. A period of 30 days must elapse before this process is put into practice.

We regret that whilst every effort will be made we cannot guarantee that a title listed will actually be available, as stock can change from day to day, many items being of the "one off" variety. In rare cases an item may be in stock when you place an order and out of stock by the time your order is processed. An immediate refund will be made in such a circumstance.